Engagement and Consultation Programmes


We believe that communicating and engaging with our local population is key to achieving our vision.


We do this by ensuring our public and stakeholders are at the centre of decisions that shape healthcare services, from planning to delivery.

As a commissioner, it’s really important we listen to local people to find out what services residents need and to ensure their needs are met, and to ensure that we have a true understanding of what people feel is important. Our aim is to be clear, focused and involve residents, patients, carers, member GP practices, staff, the voluntary sector and partner organisations in our communications and engagement.

Achieving our aim will be influenced by how well we engage, listen and act on the feedback from our whole community.


Current engagement and consultation programmes taking place across Surrey Heartlands




Better Care Together




Emotional Wellbeing and Mental Health Service for Children and Young People




Improving Access to Psychological Therapies in Surrey Heartlands




Improving Healthcare Together




Surrey Patient Transport Service Procurement




The Big Picture







Review Date: 2020-08-05
Review Due: 2021-08-04
Model Publication Scheme Class: Class 6: How we make Decisions