The current contracts are due to expire on 31 March 2022. Therefore, commissioners are now seeking views of potential bidders to help inform the future service model.
The current Service started in July 2016 and is delivered by six providers under an Any Qualified Provider (AQP) on a cost-per-case commissioning model using a locally determined tariff.
The Service is informed by NICE guidelines outlined in the ‘IAPT Manual’.
Adults over the age of 18 registered with a GP in Surrey Heartlands or Surrey Heath are eligible to access the Service. A pilot to reduce the age of access to 17 is currently on-going.
Providers offer face-to-face, telephone and online appointments.
Since the Covid-19 pandemic, the Service has continued to deliver appointments virtually.
Providers are co-located in Primary Care Networks to deliver the Service to people with long-term conditions (LTCs).
The main key performance indications (KPIs) are set by the NHS Long-Term Plan:
- Access (numbers of people entering treatment)
- Waiting times
- Reliable Improvement
The target for numbers entering treatment increases yearly, the 2019/20 target was 22% of the estimated mental health prevalence in Surrey. The target for 2020/21 is 25%, with the NHS Long Term Plan stating a future expansion of the estimated prevalence target.
Two virtual events were available to potential bidders to attend and participate shaping the future model on weds 21st October 2020 and Thursday 5th November 2020. The events are exactly the same in content to enable participation. The event details and registration process can be found below:
The events were also advertised on contracts finder and TED:
If you have any questions, relating to the above or about the procurement, please contact us:
- What would you suggest we change in our current service model and why?
- Do you have any experience of IAPT service delivery, outside of Surrey? If so, what worked well?
- How will you embed patient choice and experience into your service delivery?
- What innovation will you bring?
- How would you deliver IAPT for the residents of Surrey Heartlands to meet local needs?
Please share your suggestions and experiences with us via:
Deadline for comments is midnight Thursday 26 November 2020.